I'm unable to find my tickets!
You may have your ticket confirmation email resent to you by visiting the following link: https://www.microspec.com/tix123/Resend.cfm

When you purchase a ticket is it valid for the whole show?
Tickets purchased for the Vancouver Fall Home Show are only valid for one day. If you would like to enjoy the show for another day, you can visit the Help Desk and ask for a re-entry pass when you are leaving the show.  

What are the restrictions on the senior citizens tickets (days, time restrictions, online purchasing)?
The Senior (60+) discount cannot be combined with any other offers. The price of $11 when purchasing online ($5 off regular price) is valid at all times. We do offer $6 tickets before 6pm for Seniors on Friday, October 25th, 2019.

Where should I park? How much does it cost? Is there a discount from the show?
There is ample parking located around the Vancouver Convention Centre. Visit their website for a complete list of parking options: http://www.vancouverconventioncentre.com/thecity/getting-here/#parking. Sadly, the Vancouver Fall Home Show is not able to offer a discount on parking since we do not control the parking lots.

I am looking for an exhibitor but cannot remember their name. How do I locate them?
If you are not able to find an exhibitor on our Exhibitor Listing page, please email zoew@mpeshows.com

Is there a coat check available in the building?
Yes, there is coat check available by donation to The Variety Children's Charity.

How do I purchase tickets?
Tickets can be purchased at The Vancouver Convention Centre - West Building using cash, debit or credit card. Or jump the lines and save by purchasing tickets in advance on our website.

Are food and drinks available at the venue?
Yes! Visit the lounge located near the stages for some light refreshments.  Coal Harbour Café also operates in the lounge offering hot and cold meal options.  

Is the venue wheelchair accessible?
Yes, the Vancouver Convention Centre - West Building is fully accessible. If you have any questions or require help, don't hesitate to ask a staff member. Please note The Vancouver Fall Home Show does not have wheelchairs or scooters for rent.

Do you have a Show Hotel?
Yes we do!  The Pinnacle Hotel Harbourfront can offer you an exclusive rate.  Call 1-844-337-3118 to make your reservation. 

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